Welcome to SimePro – AI Powered PMS, a product of SKSA TECHNOLOGY (iWHOST).
By accessing or using our platform at https://simepro.com, you agree to comply with and be
bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, please do not use the platform.

1. Company Information
SKSA TECHNOLOGY (iWHOST)
Office Address:
No. 36-3, 38-3 & 40-3, Subang Business Center,
Jalan USJ 9/5Q, 47600 UEP Subang Jaya,
Selangor Darul Ehsan, Malaysia
+603 – 80241480 / +603 – 80237603 / +603 – 80237604
https://simepro.com

2. Acceptance of Terms
By accessing or using SimePro, including creating an account or using any of its features
(whether free or paid), you acknowledge that you have read, understood, and agreed to these
Terms.
If you are using SimePro on behalf of an organization, you confirm that you have the authority to
bind that entity to these Terms.

3. Description of Services
SimePro is an AI-powered Property Management System (PMS) that provides tools for property
automation, reservations, customer interaction, reporting, and analytics.
We offer both Free and Paid Subscription Plans. Feature availability depends on the plan you
select. Certain advanced features are only accessible to paid users.

4. Account Registration and Responsibilities
To use SimePro, you must register and maintain an active account. You agree to:
• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Notify us immediately of unauthorized use of your account
• Use the platform only for lawful and intended purposes

5. Subscription Plans and Payments
Free Subscription
Our free plan offers limited access to SimePro features. We reserve the right to modify available
features in the free plan at any time.
Paid Subscription
Paid plans grant access to advanced features and services. Payment terms, billing cycles, and
pricing details are provided on our website or at the point of subscription.
You agree to:
• Pay all applicable fees on time
• Provide valid payment details
• Allow recurring billing (if applicable)
Unpaid or failed payments may result in service suspension or downgrade to the free plan.

6. Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of your
current billing cycle.
Refunds are subject to our Refund Policy (available on the website or upon request). Generally,
no refunds are issued for partial usage, mid-cycle cancellations, or unused periods.

7. Modifications to Services or Plans
We may modify, update, or discontinue features, plans, or pricing at any time with reasonable
notice. Continued use of the platform after such changes constitutes your agreement to the
updated Terms.

8. Intellectual Property
All platform content, logos, software, and designs are the intellectual property of SKSA
TECHNOLOGY or its licensors. You may not reproduce, distribute, or create derivative works
without written permission.

9. Data Privacy
We collect and process personal data in accordance with applicable privacy laws, including the
GDPR and Malaysia PDPA. For more details, refer to our Privacy Policy.

10. Service Availability and Support
We aim to maintain continuous availability of the SimePro platform, but do not guarantee
uninterrupted service. Support is available for all users, with priority given to paid subscribers.

11. Termination or Suspension
We reserve the right to suspend or terminate your access if:
• You violate these Terms
• Payment fails and remains unresolved
• You engage in unauthorized or unlawful use of the platform
You may also close your account at any time by contacting us.

12. Limitation of Liability
To the fullest extent permitted by law, SKSA TECHNOLOGY will not be liable for:
• Loss of data or profits
• Business interruption
• Indirect or consequential damages
• Platform downtime or interruptions
Use of the platform is at your own risk.

13. Indemnification
You agree to indemnify and hold harmless SKSA TECHNOLOGY and its affiliates against any
claims, liabilities, losses, or damages arising from your use of the platform or violation of these
Terms.

14. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any
disputes shall be resolved in the courts of Selangor, Malaysia.

15. Changes to Terms
We may revise these Terms from time to time. The updated version will be posted on our
website with the “Last Updated” date. Continued use of the platform implies your acceptance of
the updated Terms.

16. Contact Information
For questions or support, please contact:
SKSA TECHNOLOGY (iWHOST)
No. 36-3, 38-3 & 40-3, Subang Business Center,
Jalan USJ 9/5Q, 47600 UEP Subang Jaya,
Selangor Darul Ehsan, Malaysia
+603 – 80241480 / +603 – 80237603 / +603 – 80237604
https://simepro.com